What currency does your website charge in?
All prices are in Australian dollars (AUD).
What is vaping?
Vaping is the process where vapour liquids (also known as e-liquid or e-juice) are heated in devices called personal vaporisers (also known as electronic cigarettes) to produce a steam-like vapour which can be flavoured. Since there is no tobacco and combustion taking place within a PV there is no ash, no tar, no bad smell nor the multitude of different carcinogenic chemicals and toxins which are found in the smoke of traditional tobacco products. In fact after only a few days of vaping you notice all the benefits of a normal quitting process i.e. breathing easier, smell and taste returning etc.
What is in the liquid?
There are three main ingredients in the liquids we sell:
- Propylene Glycol (PG)
- Vegetable Glycerin (VG)
PG and VG are used as the base in which the flavouring is added. All these components in all of our products are 100% food safe and USP grade (USP establishes written and physical standards for medicines, food ingredients, dietary supplement products and ingredients. These standards are used by regulatory agencies and manufacturers to help to ensure that these products are of the appropriate identity, as well as strength, quality, purity, and consistency.
We do advise that a small number of people claim to have an allergic reaction to either PG or VG so we recommend if you notice anything unusual while vaping that you cease immediately and discuss it with your GP. Once again the number of people affected by this is very small and it shouldn’t prohibit you from giving vaping a try. It’s ideal rather than continuing to smoke tobacco products...
Do your vapour liquids contain nicotine?
None of our vapour liquids sold in Australia contain nicotine.
How do I mix the vapour liquids?
This is a great application to assist with mixing: http://ejuice.breaktru.com/
It comes with a flavour mixing program but also has dilution programs for nicotine etc. It can also be downloaded and used offline.
If you need more help, the How-To Guide can be found here: http://breaktru.com/smf/index.php/topic,205.msg421.html#msg421
Do your products carry warranty?
Some products carry warranty and the length of the warranty is specified on the product page. DOA warranty is only accepted on the products which come in sealed packaging. Items which are not in sealed packaging are always checked by us prior to sending.
What shipping options do you have?
We post both domestically and internationally and have a variety of options available. We recommend checking out our Shipping Info page for more details.
How long does shipping normally take?
Please refer to our Shipping page for more details.
Express Post within Australia to major cities is usually 1-2 business days. Regular Parcel Post can take an extra couple of days. Pick Up from Sydney Metro is also available, please email us if you need to discuss your options.
Is your packaging environmentally friendly?
All boxes are Australian made and recyclable. The packing peanuts we use are Australian made, 100% biodegradable, compostable and water soluble.